For anything at all, write to hello@muzewriter.com. It’s the fastest way to reach us, and it lands with a real person.
For specific needs you can also reach billing@muzewriter.com for invoices, refunds, and subscriptions, or privacy@muzewriter.com for data and privacy requests.
Before you write
A few answers might already be waiting for you. Our pricing page covers plans, credits, and the 30-day money-back guarantee, and the blog has craft guides and tool comparisons. New here? Start with what Muze Writer is.
Billing & refunds
Every paid plan includes a 30-day money-back guarantee. To request a refund, reply to your receipt or email billing@muzewriter.com within 30 days of purchase — no questions asked. Full details are in our refund policy.